Last updated: April 2026 · Tottenham Services Ltd, trading as Tottenham & Co
1. Who We Are
This Privacy Policy applies to Tottenham Services Ltd, trading as Tottenham & Co ("we", "us", "our"). We are registered in England and Wales and our registered address is First Floor, 85 Great Portland Street, London W1W 7LT, UK.
We are the data controller for personal data collected through this website and through The Tottenham Report subscription service. For any queries about this policy or your personal data, please contact us at info@tottenhamco.com.
2. What Data We Collect
We collect personal data in the following circumstances:
- Tottenham Report subscriptions — when you subscribe to The Tottenham Report via our website or by emailing us directly, we collect your name, email address, job title, and company name.
- Enquiries and contact — when you contact us via our website contact form or directly by email, we collect your name, email address, and any other information you provide in your message.
- Website analytics — we use Google Analytics (GA4) to collect anonymised data about how visitors use our website, including pages visited, time spent, and approximate location by country. This data does not identify you personally.
3. How We Use Your Data
We use personal data for the following purposes:
- To send The Tottenham Report — if you have subscribed, we will send you issues of The Tottenham Report by email. The Tottenham Report is published periodically; there is no fixed schedule.
- To respond to enquiries — if you contact us with a question or business enquiry, we use your contact details to respond.
- To maintain our subscriber list — we keep records of subscribers in order to manage the distribution of The Tottenham Report and to process unsubscribe requests.
- To improve our website — anonymised analytics data helps us understand how our website is used and make improvements.
We do not sell, rent, or share your personal data with third parties for their own marketing purposes. We do not send advertising or sponsored content to subscribers.
4. Legal Basis for Processing
Under UK GDPR, we process your personal data on the following legal bases:
- Consent — for sending The Tottenham Report to subscribers. You may withdraw your consent at any time by unsubscribing (see Section 7 below).
- Legitimate interests — for responding to enquiries and maintaining basic business records. We have assessed that our legitimate interest in managing client and prospect relationships does not override your rights and freedoms.
5. How Long We Keep Your Data
We retain subscriber data for as long as you remain subscribed to The Tottenham Report. If you unsubscribe, we will remove your email address from our active distribution list promptly. We may retain a record of your unsubscribe request to ensure we do not contact you again inadvertently.
Enquiry and contact data is retained for up to three years, after which it is reviewed and deleted unless there is an ongoing business relationship that requires us to retain it.
6. Third-Party Services
We use the following third-party services which may process your data on our behalf:
- Formspree — our website subscription and contact forms use Formspree to collect and forward form submissions to us. Formspree processes data in accordance with its own privacy policy.
- Mailchimp (Intuit Inc.) — we use Mailchimp to manage our subscriber list and distribute The Tottenham Report. Mailchimp processes subscriber data in accordance with its own privacy policy and Data Processing Agreement.
- Google Analytics — we use Google Analytics 4 for anonymised website analytics. Google processes this data in accordance with its privacy policy. You can opt out of Google Analytics tracking using the Google Analytics Opt-out Browser Add-on.
7. Your Rights
Under UK GDPR, you have the following rights in relation to your personal data:
- Right to access — you can request a copy of the personal data we hold about you.
- Right to rectification — you can ask us to correct inaccurate data.
- Right to erasure — you can ask us to delete your personal data, subject to any legal obligations we have to retain it.
- Right to withdraw consent — where we process your data on the basis of consent (e.g. for newsletter subscriptions), you can withdraw that consent at any time. Withdrawal does not affect the lawfulness of processing before withdrawal.
- Right to object — you can object to processing based on our legitimate interests.
- Right to data portability — where applicable, you can request your data in a structured, machine-readable format.
To exercise any of these rights, please contact us at info@tottenhamco.com. We will respond within one month.
8. Unsubscribing from The Tottenham Report
Every issue of The Tottenham Report distributed by email includes an unsubscribe link. Clicking this link will remove you from the distribution list. You may also unsubscribe at any time by emailing us at info@tottenhamco.com with "Unsubscribe" in the subject line.
9. Complaints
If you believe we have handled your personal data incorrectly, you have the right to lodge a complaint with the UK Information Commissioner's Office (ICO). You can contact the ICO at ico.org.uk or by calling 0303 123 1113.
10. Changes to This Policy
We may update this Privacy Policy from time to time. The current version will always be available on this page, with the date of the most recent update shown at the top. We encourage you to review this policy periodically.
11. Contact
For any questions about this Privacy Policy or your personal data, please contact:
Tottenham Services Ltd (trading as Tottenham & Co)
First Floor, 85 Great Portland Street, London W1W 7LT, UK
info@tottenhamco.com
+44 (0) 204 526 4132